November 25: Ncell inaugurated its new Ncell Centre in Pushpa Lal Chowk- 2, Nepalgunj recently.
According to the company, the centre provides all customer services from a single touch-point.
Marking the special occasion of the opening of the new centre, customers purchasing new SIM cards from this centre will get 1 GB data free of cost for three days from the date of activation.
Ncell said in a statement that it scustomers visiting the centre can acquire all services, ranging from general enquiry on products and services to SIM subscription to internet setting to various enterprise services.
The center also caters to the needs of customers such as upgrading of their SIM cards to 4G, change of SIM and mobile number, modification of CUG numbers, biz plans, international roaming, bill payments, balance recharge and transfer, among many other services.
“In line with its endeavor to provide world class quality service to valued customers, Ncell believes that opening of new centre will add great value to customers. The Centre provides customer service from 9 am to 5 pm, 7 days a week,” the statement said.
Ncell operates 30 Ncell centers across the country as a part of the company’s effort to reach out to the customers and serve them with simplified customer care, products and services, and enhance the customer experience.