December 21: The American insurance company Metlife's subsidiary Indian company PNB Metlife has launched a new life insurance product. The new life insurance product 'Converse' is a customers' demand based virtual reality customer service, said the company in a press statement. According to the company, the scheme is first of its kind.
T S Vijayan, Chairman of Insurance regulatory and Development Authority of India launched the service amid a program in Hyderabad branch of the company. In the program, Tarun Chung, Executive Officer of the company said that the company invested to significantly improve the customers' service through the utilisation of new technology.
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