June 1: Easy Mobile Care Pvt Ltd, which provides all kinds of mobile services under a single roof at Tamrakar Complex, has introduced 'mobile assurance' service for damaged mobile screen in Nepal.
Addressing the demand of the Nepali smartphone users, the company announced the service to facilitate its customers in replacing damaged screen display of smartphones free of cost.
Under the scheme, the display screen of any mobile brand can be replaced at any of the outlets of Easy Mobile Care provided that the users have activated this service. As per a press statement issued by the company, the customers have to activate this service within one month after the purchase of new phones. The company said that it is planning to implement this service for old phones as well in the next phase.
The company said that it will change the display of smartphones of its customers at free within one year of activating this service, for which the users need to fill up a form with their personal details at the outlets of Easy Mobile Care.
The company's Chairman Sanjit Poudel said that the service has been started for the first time in Nepal to address the customer's problem when the display of their costly smartphones break down accidentally.
At present, the service is available only in Kathmandu valley. One can access the service through toll free number- 16600122999.
The company has also been delivering smart phones in monthly installment with down-payment of just Re 1.