Manisha Balami

May 18: Nepal Telecom has launched the VoLTE (Voice Over Long Term Evolution) service from May 17, on the occasion of the World Telecommunication and Information Society Day. Nepal Telecom launched this service under the LTE technology with the aim of modernizing its services as per the demand of the customers.

VoLTE or Voice over LTE is an advanced technology that delivers high definition voice quality calls across the NT 4G network. According to the spokesperson of Nepal Telecom, Rajesh Joshi, with the use of VoLTE, customers can now experience crystal clear voice quality with reduced background noise while calling another VoLTE enabled device. Furthermore, the voice quality will also sound more natural. Moreover, the phone calls will also be established immediately while making calls using the 4G network.

This service is available in all the places having NT’s 4G coverage. However, in order to use this service, a customer needs to have a handset that supports VoLTE service.

The service is compatible with Nokia 5.3, Nokia 7.2, Nokia 3.4, Redmi 9 Prime, Mi10, Redmi 9C, Redmi Note 9 Pro, and Redmi 8A. In addition, mobile phones including Samsung Galaxy S series, M (Millennial) series, A (Alpha) series, Note series and Z Fold2 are also compatible. Nepal Telecom informed that they are working with all handset suppliers to bring VoLTE support in every phone soon.

Joshi added that Nepal Telecom subscribers can dial *444# from their VoLTE enabled handset and follow the instructions to activate this service in their Sim card. Likewise, to activate this service on phone set, the customers need to go to the settings of the mobile and enable the call for NTC SIM and then the sign of VoLTE appears on the top of the mobile set. Once the signal appears, customers can dial *111# to get 100 minutes free call pack for the activation. According to Nepal Telecom, the free voice pack is valid up to 28 days.

Nepal Telecom further informed that there is no additional cost for the VoLTE service and the charge is the same as that for normal 2G and 3G calls.